Shipping & Delivery

We aim to provide reliable and transparent shipping services to ensure a smooth shopping experience for all customers.

Shipping Destinations

We primarily serve customers in the United States. We also offer international shipping to selected countries, including but not limited to:

  • Canada
  • Australia
  • United Kingdom
  • Germany
  • France
  • Spain
  • Italy
  • Netherlands
  • New Zealand

Shipping availability, fees, and delivery times may vary depending on the destination and selected shipping method.

Shipping Options & Fees

  • Free Shipping
    Orders with a total value of $59.00 or more qualify for free standard shipping.

  • Standard Shipping – $9.90
    Orders between $1.00 and $58.99 are charged a $9.90 standard shipping fee.

  • Express Shipping – $19.90
    Express shipping is available at checkout for a fee of $19.90.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated Delivery Time

  • Standard Shipping: 7–15 business days
  • Express Shipping: 5–10 business days

International delivery times may be longer due to customs clearance and local carrier handling.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

Taxes

We do not charge sales tax on orders placed on nesrova.com.

International Duties & Import Taxes

We do not charge local taxes on international orders. However, customs duties, import taxes, or other fees may be charged by your local customs authority or carrier upon delivery. These charges, if applicable, are the responsibility of the customer.

Where available, duties and taxes may be prepaid at checkout. Otherwise, they may be collected upon delivery.

Important Notes

  • Shipping fees are non-refundable once an order has been shipped.
  • Please ensure your shipping address is accurate at checkout, as address changes are not guaranteed after an order is placed.

If you have any questions regarding shipping or delivery, please contact us at info@nesrova.com or call +1 (816) 826-6744.